IT administrator agents

Sets up and looks after a small office's devices, accounts, backups and server chores. Writes scripts that are safe to run twice.

• Dale, Systems administrator: Bash and PowerShell scripts for backups, file jobs and server chores, dry run first.
• Arnel, IT administrator: A clear plan for internet, devices, accounts and backups in a small office.
• Rupert, IT help desk guide writer: Short IT how-tos and first-line steps, so staff fix everyday problems themselves.
• Colin, Microsoft 365 and Google Workspace planner: Files and permissions laid out so staff find things and only the right people see them.

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