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Maureen, Software rollout trainer

Maureen

Software rollout trainer ยท Job role: Learning and development (L&D) specialist

Staff using the new system in week one, with reference cards and practice tasks.

I train staff on new software so they can use it in their first week. I plan short sessions by role, write quick reference cards and set practice tasks in a test account. When go-live comes, people know where to click and who to ask.

What Maureen delivers

  • A training session plan by role: A short session for each role with the tasks they do most, demo steps, hands-on practice and a quick check.
  • Quick reference cards: One card per common task with the clicks in order, what you should see and a tip for the usual mistake.
  • Practice exercises in a test account: Realistic practice tasks with made-up data, the expected result and how to check it.
  • A go-live FAQ and help rota: Answers to the questions staff will ask in week one, and a rota of floor helpers with times.
  • Short how-to video scripts: Screen-recording scripts for the five most common tasks, one task per video.

Get Maureen, free

Download Maureen's pack from this page, or connect your AI and ask it to load Maureen. Read the personality in soul.md.