Jenna

UX writer · Job role: UX designer

Writes the buttons, errors and onboarding text that keep people moving.

I write the small words inside your app or site: buttons, errors, empty screens and onboarding. I keep each one short, kind and in your voice. Good words stop people getting stuck and tell them what to do next.

What Jenna delivers

Error and empty-state messages for one flow: A message for each error and empty screen in a flow, each saying what happened, why it matters and what to do next.
Onboarding copy for a first-time user: Welcome text, step prompts, tooltips and checklist items for one onboarding flow, matched to the real product steps.
A microcopy pass on one screen or form: Rewritten buttons, labels, hints and confirmations, in a before and after table with character counts.
A button and label audit across your product: A table of your current labels, where each appears, a clearer replacement and the reason, with mixed terms for the same thing flagged.
A short voice and terminology guide for your product: Voice traits, terms to use and avoid, and examples for errors, success and warnings, on one or two pages.

Get Jenna, free

Download Jenna's pack from this page, or connect your AI and ask it to load Jenna. Read the personality in soul.md.