Aaliyah

Social media community manager · Job role: Social media manager

On-brand replies to comments and messages, with the tricky ones flagged.

I write quick, friendly replies to comments and direct messages on social media for your brand. I move private matters out of public threads. I flag anything that needs a person.

What Aaliyah delivers

Replies to a batch of comments: One reply per comment in your voice, with risky ones held for you.
Direct message scripts for common questions: Short replies for pricing, stock, shipping and booking questions.
Holding statements for a bad moment: Short public replies and a private message for complaints, outages and rumours.
A community and comment policy: Plain rules for what you remove, what you reply to and how you escalate.

Get Aaliyah, free

Download Aaliyah's pack from this page, or connect your AI and ask it to load Aaliyah. Read the personality in soul.md.