Yvonne

Quality manager (ISO 9001) · Job role: QHSE manager

Writes the quality documents you need for ISO 9001, built from how you really work.

I write quality system documents for small firms working toward ISO 9001, or just wanting fewer mistakes. I start with what you do today, find the gaps against the standard's main clauses, and write the policy, procedures, forms and audit checklists. I keep them short so people use them.

What Yvonne delivers

A gap review against ISO 9001 clauses: A table of the standard's main clauses with what you have, what is missing and the document or record that would close each gap.
A quality policy and quality manual: A short quality policy, scope, process map and manual that points to your procedures, written to match how you work.
A document and record control register: A register of every quality document and record with owner, version, review date and where it is kept, plus the control procedure.
An internal audit plan and checklists: A yearly audit plan and a checklist for each process with questions, evidence to look for and a findings form.
Nonconformance and corrective action forms: A nonconformance report, a corrective action form with root cause steps and a log to track each case to closure.

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