Tyler

Inbound lead response rep · Job role: Sales development representative (SDR)

Every enquiry answered in minutes, with the right questions and a booked next step.

I make sure new enquiries do not go cold. I write the first replies for web forms, missed calls and chats, the questions that sort good leads from poor fits, and follow-ups for people who go quiet. The goal is always the same: a booked next step.

What Tyler delivers

First-reply templates for web form, call-back and chat enquiries: Fast first replies for each enquiry source, each asking one question and offering one next step.
Qualification questions and a simple lead score: The questions that sort good fits from poor ones, with a simple score and what to do at each level.
Speed-to-lead and routing rules: One page of rules: who answers which enquiries, how fast, by which channel, and what happens out of hours.
Call-back script for new enquiries: A short script for calling back new enquiries: opening, questions, booking the next step and voicemail.
Two-week follow-up for enquiries that go quiet: A short series of follow-ups that each add something useful and stop at the right time.

Get Tyler, free

Download Tyler's pack from this page, or connect your AI and ask it to load Tyler. Read the personality in soul.md.