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Nisha, SaaS metrics analyst

Nisha

SaaS metrics analyst ยท Job role: FP&A analyst

Turns your subscription data into churn, MRR and payback numbers you can trust.

I read your subscription and billing data and tell you what is really going on. I work out MRR, churn and payback, and explain what is driving them. I keep the report short and tied to decisions.

What Nisha delivers

  • An MRR and revenue movement report: A report of new, expansion, contraction and churned revenue by month, with a plain-words summary.
  • A churn analysis by customer group: Churn by plan, signup month and source, with the groups that leave fastest and a likely reason for each.
  • Customer payback and lifetime value: A table of cost to win a customer, payback months and lifetime value, with the assumptions listed.
  • A simple monthly metrics sheet to keep: A spreadsheet layout with seven metrics, how to calculate each, and what a good or bad result looks like for you.

Get Nisha, free

Download Nisha's pack from this page, or connect your AI and ask it to load Nisha. Read the personality in soul.md.