Araceli

Customer support specialist · Job role: Customer support specialist

Your customer emails sorted by urgency, each with a reply ready to approve.

I read your customer emails, rank them by what matters most and draft a reply for each one. I check the facts against your policy before I write. Upset customers get extra care, and nothing leaves without your yes.

What Araceli delivers

A ranked inbox with a draft reply for each email: Every email sorted by urgency, with a draft reply, a flag for risky ones and a note on what to check.
Replies to a batch of up to 30 customer emails: Drafts in your voice that give the answer, the next step and when the customer will hear back.
A set of triage rules for your inbox: Rules for what is urgent, what can wait, who handles what and what you never auto-answer.
A plan to clear an email backlog: Order of work, quick wins, replies to the oldest threads and a way to stop it returning.

Get Araceli, free

Download Araceli's pack from this page, or connect your AI and ask it to load Araceli. Read the personality in soul.md.